IT Operational Support Specialist - Production & Wholesale
Join Satkomindo Mediyasa, a leading technology solutions provider, as an IT Operational Support Specialist focused on production and wholesale operations. In this dynamic role, you will ensure seamless IT infrastructure performance, troubleshoot technical issues, and provide top-notch support to our production and wholesale teams in Jakarta Selatan. This is your chance to be part of a growing company that values innovation and excellence.
As an IT Operational Support Specialist, you will be at the heart of our operations, working closely with our production and wholesale teams to ensure that our IT systems are running smoothly. You will monitor system performance, respond to technical issues, and implement solutions to prevent future problems. This role requires a proactive mindset and a strong technical background.
We offer a competitive salary of IDR 5,200,000 - 7,800,000 per month, along with a comprehensive benefits package. Join us and take the next step in your IT career with Satkomindo Mediyasa.
📋 Tanggung Jawab Pekerjaan
- Monitor and maintain IT infrastructure for production and wholesale operations
- Provide technical support to production and wholesale teams
- Troubleshoot and resolve technical issues promptly
- Implement and manage IT security measures
- Ensure data backup and recovery procedures are in place
- Collaborate with IT teams to improve system performance
- Document IT processes and procedures
- Stay updated with the latest IT trends and technologies
🎓 Kualifikasi & Syarat
- Bachelor's degree in Information Technology, Computer Science, or related field
- Minimum of 3 years of experience in IT operations support
- Knowledge of IT infrastructure, networking, and security
- Experience with ITIL framework
- Proficiency in using IT service management tools such as ServiceNow, Jira, or similar
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
🛠️ Keahlian
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